Privacy Policy
Last updated: July 5, 2026
This page is maintained by Cart Recover to explain how we handle data when you use the plugin or this website.
1. What Cart Recover is
Cart Recover is a WooCommerce plugin that helps store owners recover abandoned shopping carts. The plugin runs on your own WordPress site and stores cart data in your own database. We do not host your customers' carts on our servers.
2. Data the plugin collects on your site
When installed on your store, the plugin collects cart activity data (such as items added or removed, contact details entered at checkout, and reminder interactions) to operate abandoned cart recovery. This data is stored in your WordPress database and is controlled by you as the site owner.
3. Data we collect on this website
When you browse or purchase on cartrecover.co, we may collect information needed to process your order and provide support, such as your email address, billing country, and purchase history. Payment details are handled by our payment processor and are not stored on our servers.
4. How we use your information
We use the information we collect to deliver licenses, provide customer support, send important product updates, and improve the plugin. We do not sell your personal information or your customers' data to third parties.
5. Cookies and analytics
This website may use cookies and analytics to understand how visitors use the site and to improve the experience. You can manage cookie preferences through your browser settings.
6. Third-party services
The plugin connects to messaging and marketing services you choose to enable, such as WhatsApp, MailChimp, ActiveCampaign, GetResponse, BulkGate, and web push providers. Data sharing with those services is controlled by your integration settings and their respective privacy policies.
7. Data retention and deletion
Cart data stored on your site is retained according to your WordPress and plugin settings. You can delete cart records and customer data from your own database at any time. For data we hold on cartrecover.co, contact us to request deletion or correction.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, email us at support@cartrecover.co.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
10. Contact
For privacy questions, contact support@cartrecover.co.